Find answers to frequently asked questions about the 3D viewer, supported file formats, model uploads, measurements, sharing, collaboration, website embedding, accounts and API access.
3DViewerOnline is a browser-based platform for viewing, measuring and sharing supported CAD and 3D files. You can inspect models without installing dedicated CAD software and access additional tools for collaboration, website embedding and software integrations.
No. 3DViewerOnline runs directly in a compatible web browser. Upload a supported file and use the online 3D viewer to rotate, zoom and inspect the model.
Create an account or sign in, then select Upload and choose your model. You can also drag and drop supported files into the upload area. The available file size and storage depend on your account.
3DViewerOnline supports commonly used CAD and 3D formats, including STEP, IGES, STL, OBJ, 3MF, glTF, DWG and DXF. Preparation requirements and available features can vary by format.
3DViewerOnline works in current browsers that support WebGL. You can access the viewer on desktop computers, tablets and compatible mobile devices. Performance depends on the device, browser and complexity of the model.
You can rotate, zoom and inspect supported 3D models from different viewpoints. Depending on the file format and account, you can also take measurements, create sections, control model visibility and use other inspection tools.
Yes. The measurement tools can be used to inspect supported model geometry directly in the browser. The available measurements depend on the model format and its geometry.
Yes. Supported assemblies can be displayed with their component structure. You can inspect the complete assembly and control the visibility of individual parts where the uploaded file contains the required assembly information.
3DViewerOnline can display supported 2D entities from DWG and DXF files.
Yes. You can generate a viewer link and send it to customers, colleagues or suppliers. Recipients can inspect the model in their browser without installing CAD software.
Collaboration features allow team members and invited users to discuss a model in its visual context. Depending on the account, users can add comments, markups, annotations and attachments.
Available sharing settings let you manage how a model is accessed. Review the selected access option before distributing a link, particularly when working with commercially sensitive models.
Yes. Eligible accounts can embed an interactive 3D viewer into a website, product page or online catalogue. Visitors can inspect the model without leaving the page. Please check the plans page for more information.
Available customisation options can include the viewer colours, logo, background and visible toolbar controls. The exact options depend on your account and implementation. Please check the plans page for more information.
Yes. You can use 3DViewerOnline across a large product catalogue. The practical limit is the storage available on your account, rather than a fixed number of catalogue pages.
Yes. The 3D Viewer API can connect model uploads and viewer URLs to external platforms and engineering software. It can also support automated workflows and access to model geometry information.
The number of models or available storage depends on your account. Please check the plans page for more information.
The accounts support different combinations of storage, viewing, collaboration, customisation, embedding and integration features. Compare the current plans to find the most suitable option.
Yes. You can cancel your subscription at any time from your account page, preventing any further billing.
The payment methods accepted are PayPal and Credit Cards payments. Bank transfer is also accepted for yearly payments.
Please visit our Help, Tutorial and Blog sections for more information.
Use the contact form to send a general enquiry, request support or discuss a commercial partnership. Select the relevant enquiry type so that your message reaches the appropriate team.
